Support import and export operations for Cencora in onsite Mississauga, using customer care and complex problem-solving skills. The schedule includes Sunday and Monday-to-Thursday shifts.
As a Logistics Specialist, you will serve target customer segments while supporting customer relationships and operational outcomes. The work includes shipment resolution, complaint handling, customer support, and assistance with complex assignments. You will also contribute to training and specialized teams.
Key Responsibilities: Act as the main customer segment contact
Resolve complex shipment and non-shipment problems
Address complaints and drive systemic improvements
Support customers onsite and accompany BDM meetings
Assist with CAPAs, training, and live job follow-up
Requirements: Minimum two years’ customer care experience
High School diploma
Effective English and/or French communication skills
Creative problem-solving ability
Flexibility across multiple shifts and minimal supervision
Apply customer care, communication, and problem-solving strengths while supporting Cencora’s Mississauga logistics operations.