Use French and English communication skills as a Customer Care Representative in Milton, Ontario, supporting responsive service across customer touch points.
Core-Mark seeks a bilingual Customer Care Representative to resolve routine inquiries through telephone, written, and in-person requests. You will address customer needs, channel inquiries, and help ensure every account receives appropriate attention. The schedule is Monday through Friday, with training from 8:00AM to 4:30PM and regular hours from 9:30AM to 6:00PM.
Key Responsibilities: Respond to telephone, written, and in-person customer inquiries
Provide unit prices, shipping dates, delays, and product information
Process shorts, mis-picks, credits, order adjustments, and billing requests
Research accounts,



resolve problems, and document customer contacts
Assist ordering while maintaining pricing and product availability knowledge
Requirements: Minimum one year of call center experience required
Fluency in French and English
Excellent communication skills and proficient typing ability
Ability to type 40 WPM; typing test required
Intermediate computer skills and Microsoft Office knowledge
Apply customer care, bilingual communication, account research, and accurate data entry skills with Core-Mark in Milton.

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