Use negotiation and persuasion skills as a Mogo Account Manager helping customers recover financially from home. Support retention through practical repayment solutions.
This Account Manager role focuses on customer service, collections, and payment resolution. You will manage customer files, apply decision-making skills, and handle difficult conversations. The position suits self-motivated candidates passionate about personal finance and helping customers make positive financial decisions.
Key Responsibilities: Negotiate repayment solutions for customers experiencing financial setbacks
Focus on customer retention during collections conversations
Accept, reject, or amend payment terms and settlements




Respond to inquiries and diffuse difficult situations
Monitor and resolve payment-related discrepancies
Requirements: At least one year of collections or accounts receivable experience
Solid negotiation and conflict resolution skills
Excellent verbal and written communication skills
Comfort using Microsoft Office and Windows operating systems
Reliable internet and ability to work from home
Bring persuasive communication, collections expertise, and customer-focused negotiation to Mogo's remote Account Manager team.

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📌 Mogo Collections Account Manager (Alberta)
🏢 Orion Digital
📍 Alberta