Support Wardlaw tenants overnight through trauma-informed care, crisis de-escalation, and hourly safety checks. This on-site awake shift runs from 11:30pm to 9:30am.
The Overnight Frontline Worker maintains a protected, secure, clean, and supportive environment at Wardlaw Residences. Working with a shift partner, you supervise and engage tenants, respond to needs, and support conflict resolution. The position also involves documentation, telephone coverage, housekeeping, and shift-change communication.
Key Responsibilities: Conduct and document hourly facility and safety checks
Supervise tenants and provide timely check-ins and follow-up
Apply trauma-informed de-escalation during conflicts and crises
Complete reports, logs, telephone duties, and overnight housekeeping




Communicate safety information during thorough shift-change meetings
Requirements: Degree or diploma in Social Work, Child and Youth Care, or equivalent
Minimum one year supporting seniors, newcomers, or youth experiencing housing instability
Knowledge of trauma-informed care, harm reduction, and anti-oppressive practice
Current CPR, First Aid, CPI/NVCI, and Vulnerable Sector Check
Ability to remain awake throughout the shift and manage crises calmly
Bring sound judgement, accurate documentation, and respectful tenant engagement to Wardlaw’s overnight supportive housing environment.

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📌 Overnight Frontline Worker Wardlaw Residences (Ontario)
🏢 Youth Without Shelter
📍 Ontario