Coordinate field service dispatches using customer service, scheduling, and clear communication to keep technicians prepared and customers informed. Support operations across assigned sites and accounts.
As a Field Service Coordinator, you will manage dispatching, contracted maintenance scheduling, quoted repairs, warranty work, and field documentation. The role combines technician coordination, invoice accuracy, parts readiness, and customer communication. You will work with Service Managers, branches, technicians, contracts, and warranty personnel.
Key Responsibilities: Dispatch qualified technicians efficiently within assigned territories
Schedule maintenance, warranty work, and approved repairs
Confirm parts, equipment, approvals, and purchase orders
Verify work orders, timecards,



documentation, and invoices
Communicate service expectations, timing, rates, and requirements
Requirements: Minimum two years of similar-industry dispatching experience
Ability to troubleshoot basic technical questions
Excellent Microsoft Office and computer skills
Solid communication, organization, and multitasking capabilities
Effective problem-solving, negotiation, and decision-making skills
Apply your dispatching, scheduling, invoicing, and customer communication skills to coordinate productive field service operations.

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📌 Field Service Dispatch Coordinator (British Columbia)
🏢 Total Power
📍 British Columbia