Lead luxury retail performance at TUMI through client service, sales leadership, and relationship building in a customer-focused store environment.
As Associate Manager, you will create experiences reflecting TUMI’s brand ethos while driving sales and maintaining client relationships. You will support KPI performance, visual standards, coaching, and store operations. Success requires luxury retail understanding, strong communication, and initiative.
Key Responsibilities: Meet individual and store sales and KPI goals
Build client relationships through outstanding service
Coach associates through roleplay, feedback, and training
Maintain visual guidelines and superior client experiences
Manage timecards, training, policies, and assigned deadlines
Requirements: Robust sales and client experience, preferably in luxury retail
Proven success meeting sales goals and achieving KPIs
Passion for TUMI, its clients, products, and lifestyle
Strong communication, integrity, and time management skills
Flexible availability for nights, weekends, mornings, and holidays
Bring luxury sales, client development, coaching, and KPI leadership to the TUMI Associate Manager position.

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📌 TUMI Luxury Retail Associate Manager (British Columbia)
🏢 Samsonite International
📍 British Columbia