Deliver client service and transaction support at CIBC’s Edmonton-Parkdale Banking Center, using financial products knowledge in office full-time. Help clients manage everyday banking needs.
As a member of Personal and Business Banking, you will answer questions, assist transactions, and connect clients with appropriate CIBC team members. Problem solving, empathy, and digital literacy support meaningful interactions. You will introduce clients to mobile banking applications while addressing account and product needs.
Key Responsibilities: Help clients manage accounts and financial products
Answer questions and assist with banking transactions
Connect clients with appropriate CIBC team members
Resolve client issues through listening and accountability
Introduce mobile banking applications to clients
Requirements: Financial services products knowledge
Client service and customer experience focus
Strong interpersonal communication and empathy
Digital literacy and willingness to learn technology
Flexibility for evenings, weekends, and multiple centres
Bring client service, problem solving, and digital banking knowledge to CIBC’s Edmonton-Parkdale Banking Center each day.

#J-18808-Ljbffr

📌 Client Service Representative Edmonton (Alberta)
🏢 CIBC
📍 Alberta