Support adults with responsible mental illness through one-to-one case management, crisis management, and coordinated community services at Alternatives. Work directly with clients, families, and care providers.
This Community Mental Health Case Manager supports individuals aged 16 and older who require assistance living and working in the community. The work includes intake assessments, client advocacy, and coordination across mental health, criminal justice, developmental, and addiction services. Alternatives is trauma informed, recovery oriented, client directed, and anti-oppressive.
Key Responsibilities: Provide one-to-one case management for community-based clients
Complete intake assessments and manage client crises
Advocate for clients and collaborate with care providers




Maintain client information and statistics in CaseWorks
Participate in supervision, meetings, events, and agency functions
Requirements: Minimum three years of community case management experience
Degree or diploma in social services, or equivalent experience
Awareness of trauma's impacts on mental health
Understanding of mental health systems and consumer perspectives
Ability to work independently, collaboratively, and within anti-oppressive frameworks
Bring trauma awareness, advocacy, and coordinated case management to clients pursuing stability, independence, and improved quality of life.

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📌 Community Mental Health Case Manager (Ontario)
🏢 Alternatives, The East York Mental Health Counselling Services Agency
📍 Ontario