Support housing transitions for men through case management and crisis intervention in Niagara Region. Apply trauma-informed, harm-reduction practices within a shelter setting.
The Salvation Army seeks a Homelessness Services Worker supporting shelter clients and people in the community. You will provide intake, assessment, referrals, housing planning, and advocacy while helping clients move toward secure housing. This work includes maintaining caseloads, coordinating resources, and documenting services.
Key Responsibilities: Provide intake, assessment, referrals, outreach, and crisis intervention
Develop housing plans, monitor progress, and prepare discharge plans
Maintain client records, case files, logs, and required reports
Liaise with landlords, agencies,



and community service providers
Conduct check-ins, unit visits, and room inspections
Requirements: College diploma in social services or related life experience
Minimum two years’ front-line social service experience
Knowledge of homelessness, mental health, and addictions supports
Current First Aid and CPR, or willingness to obtain
Valid Ontario Class G driver’s license and satisfactory abstract
Bring empathetic case management, sound judgment, and housing-support knowledge to help Niagara clients pursue greater stability.

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📌 Homelessness Services Caseworker Niagara (Ontario)
🏢 The Salvation Army
📍 Ontario