25 Oct
|
Evolution-66d6c4a
|
British Columbia
25 Oct
Evolution-66d6c4a
British Columbia
Team Manager (Online Casino Gaming Studio) Full-time
Compensation: CAD 55,000 - CAD 60,000 - yearly
Evolution is a world-leading developer and provider of products for the online casino industry. We develop, produce, market, and license fully integrated B2B Online Casino solutions to gaming operators. Since our founding in 2006, Evolution has grown into a global powerhouse, partnering with over 800 operators and employing more than 22,000 talented individuals in studios across Europe and North America.
In Canada, our studios are located in Metro Vancouver, a thriving region known for its diverse talent pool and vibrant tech and creative industries.
Our parent company is based in Sweden and listed on Nasdaq Stockholm with the ticker EVO.
Key Responsibilities
Lead by example and serve as the first point of contact for your team
Coach and develop subordinates through one-to-ones, feedback, and performance management
Manage scheduling to ensure adequate headcount coverage for all operating tables
Conduct training sessions and ensure correct skills development during BPA sessions
Communicate all news, updates, and procedural changes to the team in a timely manner
Participate in recruitment, training, and development of team members
Prepare, monitor, and report on team KPI data; create and execute monthly/quarterly improvement plans
Organize and lead team and individual meetings
Report to Senior Team Manager regarding team needs, changes, and staffing issues
Maintain Team Managers Manual and other online resources
Proficiently use internal systems including Wiki, Jira, TTS, Slack, Smart Recruiters, NEVOS, EVO Learning, Evospace, and Studio Desk
When assigned as manager on duty, work a minimum of 75% of shift time on the gaming floor, conduct regular floor walks, ensure compliance with workplace rules, and participate in table promotions and media campaigns
Complete incident reports and assist employees with documentation as needed
Ensure all procedural, legal, and disciplinary standards are followed and enforced
Report any non-compliance with company standards, procedures, or legal requirements
Work flexible shifts and hours as assigned
Obtain First Aid Level 1 certification (company sponsored)
Essential Qualifications
Fluent English language proficiency with strong written and oral communication skills
Proficiency with Microsoft Office and computer systems
Knowledge of casino gaming operations and procedures
First Aid Level 1 certification (or willingness to obtain)
Preferred Qualifications
Previous managerial experience in hospitality, gaming, or related customer-facing industries
Fluency in additional languages (Korean, Japanese, Mandarin, or Vietnamese)
Experience working in a live gaming or broadcast environment
This position is an excellent opportunity to join the rapid-growing Evolution team. We Offer:
Annual salary range: 55k-60k/year
Paid Holidays
Medical, Dental & Vision Insurance Plans (individual & family coverage)
Life and AD&D; Insurance
RRSP/TFSA Match Program
Employee Discount Program
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📌 Team Manager (Online Casino Gaming Studio) (British Columbia)
🏢 Evolution-66d6c4a
📍 British Columbia