Deliver accurate financial transactions and tailored banking guidance as a Customer Experience Associate at TD Canada Trust in Brampton. This is a 20-hour position.
As a Customer Experience Associate, you will support frontline Personal and Commercial Banking services at TD Canada Trust. You will understand customer needs, recommend suitable solutions, resolve concerns, and explain banking processes clearly. The role requires customer experience skills, discretion, and accurate execution.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete processes timely
Deliver quality experiences and recommend operational improvements
Requirements: High School diploma and/or one-plus years relevant experience
Undergraduate degree or equivalent is an asset
Robust administration, organization, planning, and time management skills
Hands-on knowledge of Microsoft Office and internet
Calm, courteous, effective verbal and written communication
Bring customer service, transaction accuracy, and banking solution expertise to TD Canada Trust customers in Brampton.
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📌 TD Banking Customer Experience Associate (Ontario)
🏢 TD
📍 Ontario