Design AI solutions with Microsoft platforms and Python at EQ Bank in a hybrid Toronto workplace technology setting. Improve service delivery and productivity.

The AI Solutions Engineer supports Technology Workplace Services at EQ Bank. You will analyze processes, engineer secure automations, and improve digital workplace experiences. The work spans Copilot Studio, Azure AI, Power Platform, APIs, PowerShell, Python, analytics, and governance.

Key Responsibilities: Identify and prioritize AI, automation, and process-improvement opportunities

Design, test, deploy, and support AI-powered workplace solutions

Integrate Microsoft 365, ServiceNow, HR, identity, and reporting systems

Implement validation, monitoring, documentation, and human oversight





Provide targeted workplace technology support when required

Requirements: Diploma, degree, or equivalent experience in a related discipline

Five or more years in related technical or service roles

Experience delivering AI, automation, scripting, analytics, or low-code solutions

Knowledge of generative AI, orchestration, retrieval, grounding, and evaluation

Understanding of ITIL, security, privacy, governance, and data lifecycle principles

Apply AI engineering, process improvement, and responsible governance to strengthen EQ Bank workplace services in Toronto.

📌 AI Solutions Engineer Workplace Technology (Toronto)
🏢 EQ Bank
📍 Toronto