Job Category : Community Impact and Programs

Requisition Number : PROPE002163

Posted : October 21, 2026
Full-Time

Locations
Showing 1 location

Edmonton, AB T5H3J7, CAN

Description
Employment Type: Full time Schedule: Monday to Friday from 8:30 a.m. to 4:30 p.m. Reporting to: Senior Director of Affordable Housing and Property Management City: Edmonton Number of Positions to Fill: 1 RFR #: 2331
Reporting to the Senior Director of Affordable Housing and Property Management, the Property Management Supervisor provides leadership on all property management issues, policies, procedures and plans for Edmonton and support other cities as required. In close collaboration with TMS Housing Managers, the Property Management Supervisor administers all functions related to tenancy for TMS housing locations within the cities with supportive housing and affordable housing. The supervisor is responsible for leases, rent collection, landlord and tenant relations, working with funders, and ensuring the building operates in a safe, secure and healthy living environment, according to best industry and management practices and The Mustard Seed policies.

DUTIES AND RESPONSIBILITIES
Oversee tenancy management including executing leases, renewals, rent collection, notices
Ensure acceptable living standards and compliance with building codes, bylaws and tenancy license standards at housing locations
Ensure compliance with the Residential Tenancy Act, and legislative
Ensure the property complies with codes, municipal bylaws, tenancy licence standards, and funder requirements
Communicate with the various teams and tenants on issues affecting the property, including reporting
Collect rent, maintain accurate ledgers and report rent collections to Finance department
Process and maintain accurate documentation of all leases, ledgers and landlord and tenant communications
Coordinate move outs, unit clean outs, and repairs
Carry out eviction proceedings
Respond to general day-to-day property enquiries and concerns from Housing staff and tenants
Resolve maintenance and repair issues,



in collaboration with Facilities team and/or funder
Initiate and administer insurance claims with insurers, based on policy
Maintain statistics and prepare reports as required
Abide by all Health and Safety protocols
Ensure systems and protocols are in place for all of the above
Other duties as may be assigned

MINIMUM QUALIFICATIONS AND SKILLS
CPM (Certified Property Manager) or APM (Affordable Property Management) accreditation preferred
Minimum of 5 years work experience in property management
Understandin g of the Alberta Residential Tenancy Act and the Continuing Care Act preferred
Strong administrative, writing, documentation and computing skills, with an eye for detail and accuracy
Ability to multi-task in a fast-paced environment, work on multiple projects concurrently and manage multiple priorities
Experience in managing budgeting and contracts
Understanding homelessness and desire to work with marginalized individuals, including those with mental health and addiction barriers.
Ability to exhibit professionalism in all aspects of work including being organized, confident, self-directed and proactive
Ability to work within a cross-functional team and supervise remote team
Strong customer service and conflict resolution skills
Strong oral and written communication skills
High level of proficiency in Microsoft Office
Experience with property management system, RealPage, is an asset
Able to exercise a high level of confidentiality
De-escalation training and techniques
Minimum class 5 Driver’s Licence and reliable vehicle

WORKING CONDITIONS
Full-time permanent employment, 40 hours per week, generally, Monday to Friday, including on call as required
Travel to The Mustard Seed residential buildings, including within Edmonton




Moderate mental effort required: periods of high-volume workload, interaction with vulnerable tenants, providing information, resolving discrepancies, responding to intense situations, and a high degree of change
Moderate to significant physical effort required: keyboarding, lifting (50lbs), sitting, standing, walking, climbing stairs and driving
Employees are to be aware that our clients may experience difficulties or impairment at times, which could result in them uttering threats, discriminatory statements and other insults at your person. They may raise voices, or present unpredictable behaviour up to and including the possible aggression. Training on how to respond is provided, but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

ADDITIONAL REQUIREMENTS
An Employment Background Check is required for all positions at The Mustard Seed
As The Mustard Seed is a Christian ministry, we require our employees to agree to respect and not detract from The Mustard Seed’s Employment Values during their employment at The Mustard Seed.
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

This position requires the use of a personal vehicle for company use. The candidate must have a valid driver’s licence and maintain $2M Vehicle Liability insurance on the vehicle being used.

COMPENSATION & BENEFITS
The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, matching RRSP after one year of service, and wellness days.

NOTE
Your privacy is key to us. The information we collect is used solely for consideration for employment.
We thank all candidates for their interest, however, only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
Please visit our careers page to see more job opportunities.

#J-18808-Ljbffr

📌 Property Management Supervisor (Alberta)
🏢 The Mustard Seed
📍 Alberta