Lead deposit and payment operations at BMO, applying transaction processing, reconciliation, and stakeholder communication skills. Work mostly independently while supporting accurate service delivery.
As Assistant
Manager, you support retail and commercial deposits and payments administration, servicing, and critical processes. Your work covers cheque and electronic transaction processing, lockbox and remote deposit activities, account maintenance, monitoring, and service requests. You also help coordinate team workflows and operational improvements.
Key Responsibilities: Execute transactions and service requests within service level agreements Coordinate team workflows, assignments, quality control,
and training Reconcile documentation and resolve discrepancies under established procedures Respond to stakeholder and customer inquiries accurately Support change initiatives and continuous improvement projects Requirements: Three to five years of relevant experience Post-secondary degree or equivalent education and experience In-depth knowledge of systems, technology, products, and controls In-depth analytical, problem-solving, communication, and collaboration skills In-depth Microsoft Word, Excel, and PowerPoint skills Bring deposit operations, payment processing, reconciliation, and team coordination expertise to BMO’s Assistant Manager role.