25 Oct
|
Alterra Mountain
|
Canmore
25 Oct
Alterra Mountain
Canmore
Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. Balance our social, fiscal, and environmental responsibilities.An inclusive and rewarding company culture where employees are valued and supported.Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.Assistant Lodge Manager, MonasheesCompany Name: CMH Heli-Skiing & Summer AdventuresReports To: Lodge ManagerLocation of Work: Remote lodge near Revelstoke BCJob Status: Full-time, SeasonalFLSA Status: ExemptReports: Number of Positions: 1Date of Last Review: August 2026Anticipated Start Date: October 11, 2026Posting Close Date: This posting will remain open until a suitable candidate is found.
Position
OverviewThe Assistant Lodge Manager provides direct support to the Lodge Manager in all duties related to the hospitality experience.
The Assistant Lodge
Manager will serve in the Lodge Manager role whenever the Lodge Manager is on scheduled time off. This position includes a variety of administrative tasks, daily problem solving, supervising a team of staff, and delivering exceptional guest experiences.
The Assistant Lodge
Manager will be great with people, build meaningful professional relationships, and inspire their team to create life-changing mountain experiences.The Assistant Lodge Manager has a schedule of two weeks on and one week off and will have the ability to step into a variety of lodge roles, as needed. Accommodation is available while on shift, at no extra cost,
for staff joining our team.Essential Duties and ResponsibilitiesCollaborate with management team to help achieve the overall goals of the lodge including all administrative tasks associated with the hospitality and F&B; programs.Communicate with supervisors, office personnel, and area management staff throughout CMH in a cooperative and effective manner.Provide direction, feedback, and ongoing coaching to develop and lead staff alongside the Lodge Manager.Work with area management and Banff Office teams to support injured guests and follow-up on guest feedback.Regularly assist with tracking lodge bar stock and inventory levels.Create and manage the staff schedule and ensure the successful completion of weekly time entry using timekeeping software.Support CMH policies as it pertains to Occupational Health and Safety requirements, WorkSafe BC, WHMIS, etc.Work with the Area Management team to create a safe and enjoyable workplace for all employees.Manage multiple projects and effectively prioritize tasks, responsibilities, and goals; Work with the other managers and leaders of CMH to build a culture that prioritizes safety, the best experience for employees and guests, recognizes our responsibility to communities and the mountain environment in which we are so privileged to operate, and achieves leading financial results.All employees will support the implementation of CMH health and safety and sustainability initiatives and participate in training and help as required during emergency response situations.Minimum QualificationsPost-secondary education in hospitality, travel and tourism, or equivalent work experience.Food Safe Certificate.Occupational First Aid Level 1,
or equivalent.BC Serving-it-Right.Previous experience in entry-management, preferred.Competencies, Knowledge, Skills, Abilities, and Other QualitiesConfident with public speaking and the facilitation of training sessions and workshops.A willingness to learn and develop skills with on-the-job management training.Strong organizational skills, attention to detail, and strategic planning abilities are crucial. Proficiency in Microsoft Office and the ability to quickly learn other relevant software platforms are important, as is the ability to prioritize tasks in a fast-paced environment with fluctuating seasonal workloads and changing priorities.
Additionally, the candidate must have the confidence to interact with all levels of the company, including those in remote locations within a hub-and-spoke model.Manual dexterity to operate a computer and other common office equipment on a regular basis.This position requires you to work on evenings, weekends, and holidays based on the needs of the business.Employees are required to find their own way to and from the lodge or helicopter staging area, which includes travel on logging roads.Travel to and from the lodge or helicopter staging area will be reimbursed up to a specific amount each way, for a maximum of two roundtrips per month.Travel is required from time-to-time throughout the year for company meetings and workshops.During these times of change, this position requires flexibility and willingness to accept new responsibilities and potentially transfer others.CompensationA competitive compensation package will be provided including an attractive base salary based on skillset and experience, as well as potential opportunities to heli-hike and heli-ski, as available. Further details will be discussed in a personal interview.Advantages and Perks:Health and dental benefits.Paid personal/sick days.
📌 Assistant Manager, Seasonal (Canmore)
🏢 Alterra Mountain
📍 Canmore