Job Summary

- Lead the dealership’s used-car sales operation, guiding the team through the full sales process—from prospecting and customer follow-up to vehicle selection, negotiation, and delivery.
- Build a customer-focused sales culture that supports dealership goals, strengthens repeat business, and maintains a professional buying experience.
- Use strong sales management, communication, and organizational skills to oversee the sales pipeline, coordinate sales support, and identify opportunities to improve performance.
- Apply dealership experience and knowledge of retail sales, outside sales, and B2B sales to develop customer and business relationships. Experience with high-end sales is an asset.

Duties

- Lead, coach, and support used-car sales staff; set clear expectations and help team members develop their sales skills.
- Manage the sales pipeline, monitor customer inquiries and follow-ups, and help ensure opportunities progress efficiently.
- Assist customers in identifying vehicles that fit their needs, explain vehicle features, and provide attentive customer service throughout the buying process.
- Guide sales conversations and negotiations while maintaining a professional, transparent approach.
- Review sales activity and performance trends, using sound math and attention to detail when evaluating pricing, deal structure, and inventory opportunities.




- Coordinate with sales support and other dealership departments to help prepare vehicles, complete documentation, and deliver a smooth customer experience.
- Develop and carry out marketing and outreach activities to attract prospective buyers and strengthen the dealership’s presence in the community.
- Identify appropriate opportunities for upselling related products or services based on customer needs.
- Maintain accurate customer and sales records and ensure timely, organized follow-up.
- Model qualified phone etiquette and clear communication in person, by phone, and through written correspondence.

Qualifications

- Experience in automotive dealership sales, preferably with used vehicles; prior sales management experience is strongly preferred.
- Demonstrated ability in sales, customer service, negotiation, and team leadership.
- Familiarity with sales pipeline management, sales support, marketing, and customer follow-up practices.
- Experience in retail sales, outside sales, or B2B sales is beneficial; high-end sales experience is a plus.
- Strong communication, organizational, and math skills, with the ability to manage multiple priorities and maintain accurate records.
- Professional phone etiquette and a customer-first approach.

#INDHUT Pay: $30.00 per hour

Expected hours: 40.0 per week

Benefits

- Dental care
- Extended health care
- Paid time off
- Vision care

Work Location: In person

📌 Automotive Used Car Sales Manager (Windsor)
🏢 Auto Hut/Simplicity Car Care
📍 Windsor