Support residents in Fort McMurray through municipal customer service, payment processing, and front counter reception for the Regional Municipality of Wood Buffalo.
This temporary full time Customer Service Agent works within Community Services, Customer Service. The position handles resident enquiries, municipal applications, payments, and administrative support. It also maintains knowledge of bylaws, procedures, community information, and related licensing requirements.
Key Responsibilities: Receive, direct, and respond to enquiries professionally
Greet visitors and provide front counter reception assistance
Process payments for utilities, taxes, permits, and licences
Assist with municipal licence and permit applications




Record requests and payments in electronic systems
Requirements: Required certificate in administration, accounting, paralegal, or equivalent
Three years of related high volume customer service experience
One year of accounting or cash handling experience
Robust communication, numeracy, listening, and data entry skills
Proficiency in Microsoft Outlook, Word, and Excel
Bring municipal customer service, accurate payment processing, and administrative skills to residents and visitors in Fort McMurray.

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📌 Municipal Customer Service Agent (Alberta)
🏢 Regional Municipality of Wood Buffalo
📍 Alberta