Represent HUB International onsite in Kamloops, BC, using transparent communication and calm judgment to deliver exceptional client experiences. Full-time work connects callers with insurance solutions. As a Client Experience Representative, you become the first live contact for inbound calls across HUB Canada West branches.

You will combine relationship-building, insurance transactions, and client service. The work requires organization, multitasking, accurate records, and confidence with performance targets.

Key Responsibilities: Answer inbound calls across HUB Canada West branches Resolve inquiries and connect clients with brokers Route calls accurately to departments, people, or branches Promote insurance products and meet performance targets Maintain real-time records in EPIC Requirements: Exceptional client experience focus and genuine warmth Calm, composed service during high call volumes Confident communication and rapport-building abilities Microsoft Office Suite and CRM proficiency Insurance or financial services experience is an asset Bring client service, insurance knowledge, and accurate communication to HUB International’s Kamloops team serving Canada West callers.

📌 Client Service Representative - Insurance (Kamloops)
🏢 HUB International
📍 Kamloops