Are you an experienced credit and collections skilled with strong leadership skills and a background in retail or high-volume distribution?

We’re looking for a Credit & Collections Manager to lead credit risk management, collections, and cash application activities while maintaining strong customer relationships and supporting the company’s financial performance.

? Key Responsibilities

- Evaluate the creditworthiness of major retail chains, corporate accounts, and independent customers.
- Establish and manage credit limits, payment terms, and customer risk ratings.
- Investigate and resolve customer deductions, chargebacks, shipping disputes, and short payments.
- Monitor accounts receivable exposure, bad debt provisions, and Days Sales Outstanding (DSO).
- Oversee collections activities while maintaining positive customer relationships.
- Collaborate with Sales, Inventory Control,



and Logistics to ensure appropriate credit controls and timely order releases.
- Supervise a team of two employees across Credit, Collections, and Cash Application.
- Prepare credit risk assessments and management reports for executive leadership.

✅ What We’re Looking For
- Experience in credit management, collections, and accounts receivable.
- Strong knowledge of credit risk assessment and customer account management.
- Experience working with retail accounts, major chains, or high-volume distribution environments.
- Proven leadership and team management capabilities.
- Strong analytical, problem-solving, and communication skills.
- Ability to collaborate effectively across multiple departments.

📌 Credit Collections Supervisor (Pointe-Claire)
🏢 Robert Half
📍 Pointe-Claire