Serve Motion clients in Courtenay, British Columbia, using compassionate communication and organized coordination. Manage customer needs, timelines, and service details. Motion is seeking a Customer Service Representative for an approximately 18-month maternity leave assignment.

You will support clients, loved ones, and healthcare practitioners while collaborating with store, warehouse, Service Technician, and Sales Consultant teams. The work includes customer communications, order administration, payment processing, and accurate documentation.

Key Responsibilities: Welcome visitors and meet client needs onsite Manage telephone and email communications professionally Oversee client order administration with service and sales teams Process payments, bank deposits, billing, and payments Confirm complete and accurate client paperwork Requirements: A couple of years of customer-facing experience Quick-paced office or customer-facing role experience Microsoft Office Suite and database proficiency Flexible, empathetic, and compassionate communication skills Clean criminal background check and bondability Bring customer service, prioritization, and problem-solving skills to Motion’s mobility and accessibility team in Courtenay.

📌 Customer Service Representative Courtenay
🏢 Motion
📍 Courtenay