Customer Service Representative (Remote) Bilingual French (Calgary)

Customer Service Representative (Remote) Bilingual French (Calgary)

25 Oct
|
Sns Activewear Canada
|
Calgary

25 Oct

Sns Activewear Canada

Calgary

Be part of something special - a place where work feels like a community, not just a job. We're a vibrant and cutting-edge crew united by a shared passion for creativity, growth, and collaboration. Our team is driven by innovation and partnership, where your ideas are heard and celebrated.

We're building an inclusive environment that values every voice and fosters a culture of mutual support and respect. If you're ready to dive into a dynamic work workplace where every day brings new personal and professional growth opportunities, we'd love to hear from you if you're enthusiastic about being part of a company that values its employees and rewards hard work. Exclusive apparel discounts - Ready to upgrade your wardrobe?!

As part of S&S;, you'll enjoy special discounts on our trendy, high-quality apparel. Top-notch employee benefits - We prioritize the health and well-being of our team members with an extensive benefits package, including health, dental, and vision coverage, along with retirement planning options. We are seeking energetic, reliable, and fun professionals to join our team as a CSR/ Customer Service Representatives.

The successful CSR is responsible for providing excellent customer service by answering customer calls and problem solving to help customers meet their needs. CSRs should come to the table proficient or above in all Microsoft office products and have previous customer service experience. Representatives will attend in-depth training to assist customers in placing orders, addressing issues with existing orders and fluent conversations regarding company products and programs. based on experience) Monday - Friday (10am - 7:30pm) Full-Time, Exempt Accurately process transactions and educate customers on products and services via telephone.

Responsible for maintaining a high level of professionalism and working to establish a positive rapport with internal and external customers.



Offer basic troubleshooting for customers including product knowledge, recommendations, and website navigation. Adhere to provided schedule based on forecasted phone volumes.

Strong verbal and written communication skills within a customer service role Must be proficient or above in Microsoft Office Data driven and comfortable in environment with heavy emphasis on customer service and satisfaction metrics. Ability to read and speak English. Bi-lingual in French This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S; Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S; participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.We're a supply chain built for blazing speed. A technology platform built for your workflow.

A sales organization structured around your market. To create the future of branded merchandise, empowering our customers and partners to make their vision a reality. Our Values capture the beliefs and behaviors that underpin how we work and how we interact with each other, our customers, our suppliers, and our communities.

Staying true to our values defines us and our culture just as much as the products we sell and the service we provide. #

📌 Customer Service Representative (Remote) Bilingual French (Calgary)
🏢 Sns Activewear Canada
📍 Calgary

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