Build customer relationships and grow parts revenue as a Hybrid Customer Support Advisor with Brandt Tractor Ltd in Cambridge. Full-time work supports construction and forestry customers.

This Customer Support Advisor role promotes and sells parts and services while providing after-sales support. You will prospect accounts, cultivate relationships, visit customers, and maintain communication with current and existing customers. The role also supports quotes, orders, deliveries, returns, complaints, and territory planning.

Key Responsibilities:

- Prospect and cold call accounts to promote products and incentives
- Visit customers daily to maximize parts and service sales
- Maintain customer records, call reports, and opportunity details




- Follow up on complaints and communicate resolutions internally
- Assist parts personnel with quotes, orders, deliveries, and returns

Requirements:

- Previous sales experience within the industry
- Valid driver's license with a clean driver's abstract
- Ability to travel throughout the assigned territory
- Strong customer relationship-building and time management skills
- Parts or heavy equipment journeyperson ticket considered an asset

Apply customer support, territory sales, and parts knowledge to strengthen Brandt relationships and service revenue in Cambridge.

📌 Customer Support Sales Advisor (Waterloo)
🏢 Brandt Group of Companies
📍 Waterloo