Customer value strategy and commercial growth define this Achievers program manager role, based in a hybrid Toronto model. Build alignment across teams.

As Customer Value and Growth Program Manager, you will connect Customer Success, Product, Marketing, Marketplace, Enablement, Revenue Operations, and Finance. You will integrate functional plans, guide execution, and ensure customer value supports incremental spend. The work combines program leadership, commercial thinking, and executive communication.

Key Responsibilities: Own the integrated customer value and growth strategy

Translate strategy into roadmaps, milestones, owners, and dependencies

Define lifecycle triggers for value and spend conversations

Build ROI models and artifacts for priority use cases





Run governance, reporting, risk management, and operating cadence

Requirements: 3+ years in strategy consulting or related commercial disciplines

Experience leading workstreams from start to finish

Commercial ability connecting operational changes to revenue outcomes

Experience building financially credible value or ROI cases

Robust executive communication and program discipline

Lead Achievers’ customer value agenda through commercial strategy, cross-functional alignment, lifecycle execution, and measurable growth.

📌 Customer Value Growth Program Manager (Toronto)
🏢 Achievers
📍 Toronto