Lead donor centre operations in Burnaby with Canadian Blood Services, using operational management and strong leadership skills onsite. Support safe blood collection daily.

As a regular full-time Donor Centre Manager, you will oversee a new centre scheduled to open in Burnaby, British Columbia. Your work covers regulatory compliance, staffing, quality, safety, donor experience, financial targets, and continuous improvement. You will guide daily operations while aligning teams with organizational objectives.

Key Responsibilities

Oversee donor centre operations, workflows, productivity, quality, and safety

Manage staffing, supplies, equipment, budgets, and scheduling collaboration

Improve donor experience through metrics, communication, and service improvements





Coach employees and foster inclusive teamwork and open communication

Coordinate quality improvement, corrective actions, audits, and improvement plans

Requirements

University degree in relevant healthcare or business discipline

At least five years’ recent supervisory, management, or leadership experience

Expertise in customer service and operational management

Solid leadership, communication, and team-building skills

Analytical, decision-making, budgeting, and variance-analysis capabilities

Apply operational leadership, financial acumen, and donor-focused service management at Canadian Blood Services in Burnaby.

📌 Donor Centre Operations Manager (Winnipeg)
🏢 Canadian Blood Services
📍 Winnipeg