About the Role:

We are looking for a friendly, organized, and flexible Part-Time Front Desk & Operations Assistant to join our team across Kenzie Wellness Centre, Assured Health Physiotherapy, and potentially LagreeX Fitness Studio.

This role is ideal for someone who enjoys working with people, has a proactive and hands-on attitude, and is interested in the health, wellness, and fitness industries.

In addition to front desk and administrative responsibilities, the successful candidate will help support daily operations, assist the team with general tasks, and ensure our clinics and studio run smoothly. Flexibility to work across multiple locations is essential.

Key Responsibilities

- Welcome patients, clients, and studio members and provide excellent customer service.
- Answer phone calls, respond to emails, and manage inquiries.
- Schedule appointments, manage bookings, and assist with cancellations and rescheduling.
- Process payments, memberships, and transactions accurately.
- Assist with patient intake, paperwork, and general administrative duties.
- Support practitioners, instructors, and management with day-to-day operational tasks.
- Help maintain clean, organized, and presentable reception areas, treatment spaces, and studio facilities.
- Assist with opening and closing procedures, restocking supplies, and keeping the workplace organized.
- Help with client check-ins, membership inquiries, and class bookings at LagreeX when required.
- Assist with basic marketing and promotional tasks when needed.
- Communicate effectively with team members across all locations.
- Commute between our Vancouver and New Westminster locations as scheduled.
- Take initiative and help wherever needed to support smooth daily operations.

Qualifications & Requirements

- Previous experience in reception, administration, customer service, or a similar role.
- Excellent communication and interpersonal skills.
- Strong organizational skills, attention to detail,



and the ability to multitask.
- A proactive, dependable, and hands-on attitude.
- Flexible availability and willingness to work at different locations.
- Reliable transportation or a dependable way to commute between Vancouver and New Westminster.
- Comfortable using computers, email, scheduling systems, and payment terminals.
- Ability to work independently while supporting a collaborative team environment.
- Skilled, friendly, and comfortable interacting with patients, clients, and fitness members.
- Experience in a physiotherapy clinic, wellness centre, healthcare setting, or fitness studio.
- Knowledge of Jane App for clinic scheduling and patient management ( an asset)
- Knowledge of Mariana Tek for fitness studio scheduling, memberships, and class bookings. ( an asset)
- Marketing experience, including social media management, content creation, Instagram posting, and promotional activities. ( an asset)
- Experience with membership management, appointment scheduling, and payment processing.
- An interest in health, wellness, and boutique fitness.

What We Offer

- Part-time hours across healthcare, wellness, and boutique fitness businesses.
- A dynamic, team-oriented work environment.
- Opportunities to learn and develop administrative and operational skills across different settings.
- Potential opportunities for additional shifts at LagreeX Fitness Studio.
- Potential opportunity to transition into a full-time position in the future as our businesses continue to grow, based on business needs and performance.

How to Apply If you are organized, adaptable, customer-focused, and excited to work in the wellness and fitness industry, we would love to hear from you!

We are looking for someone who is flexible, reliable, proactive, and happy to be a team player who takes initiative and helps wherever needed.

Pay: $18.50-$20.00 per hour

Expected hours: 20.0 – 35.0 per week

Benefits

- Dental care
- Extended health care

Work Location: In person

📌 Front Desk & Operations Assistant – Wellness & Fitness (Vancouver)
🏢 Assured Health
📍 Vancouver