About the Role

We are a fast-growing short-term rental management company overseeing a large portfolio of properties across Toronto and the U.S. We are looking for an experienced Housekeeping Supervisor to oversee and support daily cleaning operations across our properties.

This is a hands-on leadership role where you’ll actively clean while also training new team members, completing quality inspections, and ensuring every unit is guest-ready.

We’re looking for someone with strong cleaning experience who takes pride in their work, notices the details, and enjoys leading by example.

Key Responsibilities

Cleaning & Quality Leadership

- Hire, train, and coach cleaners on cleaning procedures, quality standards, and company expectations.
- Provide daily support and guidance to cleaners to ensure tasks are completed efficiently and to a high standard.
- Inspect completed work and monitor cleaner performance.
- Ensure all properties are properly cleaned, organized, and guest-ready before check-in.
- Provide feedback and address cleaning issues or performance concerns as needed.
- Manage inventory, including linens, towels, and cleaning supplies.
- Coordinate with the maintenance and operations teams to resolve property-related issues.
- Review employee hours before payroll approval.
- Ensure cleaning checklists, schedules,



and company procedures are consistently followed.
- Facilitate weekend and holiday coverage as needed to ensure cleaning operations run smoothly.

Requirements

- Minimum 2 years of hands-on cleaning experience in short-term rentals, hotels, residential properties, or a similar environment.
- Previous experience training, supervising, or leading a team of cleaners.
- Strong attention to detail and high standards for cleanliness and quality.
- Reliable, punctual, and accountable.
- Comfortable giving feedback and correcting mistakes professionally.
- Calm, organized, and solutions-focused under pressure.
- Physically able to perform cleaning duties.
- Comfortable using checklists, schedules, mobile apps, and other digital tools.
- Strong communication, organization, and leadership skills.
- Ability to work independently and effectively supervise a team of cleaners.

Perks

- Casual dress
- Dental care
- Paid time off

Pay: $55,000.00-$65,000.00 per year

Benefits:

- Casual dress
- Dental care
- Paid time off

Application question(s):

- Have you trained or supervised other cleaners before?
- How many years of cleaning experience do you have?
- Do you speak any languages other than English? f so, please specify.

Work Location: In person

📌 Housekeeping Supervisor (Short-Term Rentals) (Toronto)
🏢 My Suite BnB
📍 Toronto