Drive luxury retail sales at MONTBLANC through client development, product knowledge, and exceptional service in the boutique. Support daily operations and customer relationships.

As Key Holder, you hold individual responsibility for achieving preset sales objectives while developing and servicing customers. You will build clientele, capture client information, and maintain strong knowledge of MONTBLANC collections. The position also includes straightforward pen repair, after-sales service, boutique presentation, and operational support when management is absent.

Key Responsibilities:

- Achieve preset individual sales objectives
- Develop clientele networks and boutique relationships
- Provide outstanding customer service
- Maintain store aesthetic quality
- Open and close the boutique as required

Requirements:

- Previous retail sales experience
- Luxury or jewelry sales experience preferred
- Excellent interpersonal, communication, and computer skills
- Fluency in English and Spanish
- Open availability including nights, weekends, and holidays

Bring luxury retail sales, client development, and MONTBLANC product knowledge to a customer-focused Key Holder position.

📌 Luxury Retail Sales Key Holder (Toronto)
🏢 Richemont
📍 Toronto