Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!

We are seeking a dynamic self motivated individual for our 30,000 sqft Banquet and Conference Centre. The Catering Coordinator is responsible for coordinating, processing and finalizing all details relating to Catering business, including meetings, conference and social events up to 800 people. You will assist clients in menu planning, coordinate food, beverage, meeting room setup, décor, audio/visual and other services as requested by the client.

RESPONSIBILITIES

- Finalize all event details with the event contacts, creation of contracts, BEOs, floor plans, and event estimates.
- Confirms and follows up all conference details with the Banquet Manager before transferring on the responsibility of the event to the Banquet Department,
- Ensures that the terms stipulated on the contracts are met to ensure guest satisfaction.
- Plans for maximum productivity in the function facilities.
- Strong organizational and coordinating skills.
- Excellent written and oral communication skills within internal customers and external clientele.
- Daily meet and greet of on-site event coordinators.
- Prioritizing tasks when juggling multiple deadlines and demands in an efficient manner.
- Attendance to weekly catering and Sales and Catering Meetings.




- Follow up and reconciliation of any outstanding account balances from their individual events.
- Proper filing procedures and cleaning of files.
- High level of communication with the Banquet Department and Kitchen.
- Be proactive in handling problems, including anticipating, preventing, identifying, and solving issues before they even become a concern.
- Participate in client site tours.
- Participate in tradeshows and client focused activities.
- Energetic and able to prioritize work load.
- Maintain highest level of consistency and adherence to department policies
- Can be trusted to maintain confidentiality of information.

QUALIFICATIONS, KNOWLEDGE & SKILLS REQUIRED

- Experience in the hospitality industry required.
- A positive attitude and focus on customer satisfaction in a rapid paced, seasonal environment is important.
- Ability to communicate professionally and courteously with clients, team members, and vendors.
- Self-starter with strong networking skills and ability to develop rapport quickly
- Knowledge of Opera property management system considered an asset.
- Strong Office, Powerpoint, Excel skills.
- May be on occasion required to work evenings and weekends.

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Types: Full-time, Permanent

Benefits:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Vision care

Ability to commute/relocate:

- Calgary, AB T2A 6B6: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Catering Coordinator (Maternity Leave Coverage) (Calgary)
🏢 The Best Western Premier Calgary Plaza Hotelnference Centre
📍 Calgary