Overview

We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, ensuring smooth patient flow, and providing excellent administrative support. This role is essential in creating a welcoming environment for patients and supporting the clinical staff with administrative tasks.

Prior experience in dental or medical offices, familiarity with electronic medical records, and proficiency with office technology are highly valued.

Duties

- Greet patients and visitors warmly, establishing a positive first impression
- Schedule appointments and manage patient flow efficiently using electronic scheduling systems
- Verify patient insurance information and update records accurately
- Handle multi-line phone systems to answer inquiries, confirm appointments, and direct calls appropriately
- Maintain and update electronic medical records using platforms such as Epic, Juvonno
- Assist with check-in and check-out procedures, including collecting payments and providing necessary forms
- Manage correspondence, including emails and fax communications
- Ensure the reception area remains clean, organized,



and welcoming at all times
- Support clinical staff with administrative tasks as needed to ensure seamless office operations

Requirements

- Proven experience as a Medical Office Receptionist with knowledge of medical terminology
- Familiarity with electronic health record systems such as Epic, Juvonno, or similar platforms
- Strong office experience, including proficiency with multi-line phone systems and general administrative duties
- Excellent organizational skills with attention to detail in managing schedules and records
- Ability to handle sensitive patient information confidentially in compliance with HIPAA regulations
- Strong communication skills to interact effectively with patients, staff, and insurance providers
- Prior experience working in a fast-paced dental or medical office workplace is preferred
- Professional demeanor with a friendly attitude and excellent customer service skills
- Good typing skill with 60-70 words per minute
- Asset: phlebotomist and/or licensed to draw blood.

Job Type: Full-time Pay: $25.00-$30.00 per hour

Work Location: In person

📌 Medical Receptionist/Administrator (Georgetown)
🏢 Vanguard Pharmacy and Clinic
📍 Georgetown