Job Title

Microsoft Dynamics 365 Solution Architect / Dynamics Architect

Location

Toronto, Canada (Hybrid)

Job Summary

We are seeking an experienced Microsoft Dynamics 365 Architect to lead the design, architecture, and delivery of enterprise-scale CRM and business application solutions. The ideal candidate will possess deep expertise in Dynamics 365 Customer Engagement (CE), Power Platform, Azure Integration Services, and enterprise architecture practices. The role requires collaboration with business stakeholders, project teams, and executive leadership to define technology roadmaps and ensure scalable, secure, and high-performing solutions.

Key Responsibilities

Lead end-to-end solution architecture for Microsoft Dynamics 365 implementations and transformation programs.

Define solution blueprints, architecture standards, integration patterns, and governance frameworks.

Translate business requirements into scalable Dynamics 365 and Power Platform solutions.

Design and oversee integrations between Dynamics 365, Azure services, SAP, ERP systems, contact center platforms, and third-party applications.

Provide technical leadership to development, testing, and implementation teams.

Conduct architecture reviews and ensure adherence to security, compliance, and best practices.

Define data migration, master data management, and reporting strategies.

Collaborate with project managers and business leaders on estimation, planning, risk management,



and solution roadmaps.

Support presales activities, solution demonstrations, technical proposals, and RFP responses.

Mentor technical teams and establish architecture governance across multiple projects.

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.

10 to 15 years of IT experience with focused on Microsoft Dynamics 365 architecture.

Robust expertise in

Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing)

Power Platform (Power Apps, Power Automate, Power BI)

Dataverse

Azure Integration Services

Azure DevOps

Microsoft Entra ID (Azure AD)

REST APIs and Integration Patterns

Experience with enterprise-scale digital transformation programs.

Strong understanding of Agile, DevOps, and ALM practices.

Excellent stakeholder management and communication skills.

Preferred Qualifications

Microsoft Certified

Power Platform Solution Architect Expert

Dynamics 365 Customer Experience Analyst Associate

Azure Solutions Architect Expert

Experience within Insurance, Healthcare, Financial Services, or Public Sector domains.

Experience leading global delivery teams and managing multiple concurrent projects.

Technical Skills

Microsoft Stack

Dynamics 365 CE

Power Platform

Power BI

Dataverse

Azure Functions

Logic Apps

API Management

Service Bus

Azure DevOps

📌 Microsoft Dynamics 365 Solution Architect (Toronto)
🏢 Epsilon Solutions
📍 Toronto