Monitor and optimize Suncor’s private LTE, Wi-Fi, and wired networks from the Industrial Network Operations Center in Fort McMurray. Apply network troubleshooting expertise within a shift-based or rotational schedule. As a Network Analyst, you will support multi-tiered network operations across Suncor’s connectivity services.

You will collaborate with Tier 1-3 analysts, field support teams, and vendors to maintain availability and performance. The work includes incident resolution, SIM management, health checks, documentation, and network lifecycle activities.

Key Responsibilities

- Monitor network health and alarms across pLTE, Wi-Fi, and wired infrastructure
- Triage, troubleshoot, and resolve incidents and service requests
- Administer SIM cards, including provisioning and activation




- Conduct health checks and lifecycle monitoring for network components
- Escalate complex issues to analysts or vendors Requirements:
- Three or more years in network operations or IT infrastructure support
- Familiarity with ITIL service management practices
- Experience with pLTE, Wi-Fi, SIM management, and ServiceNow
- Experience in industrial or operational technology environments
- Knowledge of Nokia, Cisco, or Rajant network systems Support Suncor connectivity services through private LTE, wireless troubleshooting, SIM administration, and disciplined network operations.

📌 Network Analyst Private LTE Operations (Red Deer)
🏢 1050 Suncor Energy Services
📍 Red Deer