Job post summary

Date posted: October 19, 2026

Pay: CA$40,000.00 - CA$48,000.00 per year, commensurate with experience

Job description:

We are seeking a Client Experience Coordinator to join our team!

Responsibilities:

- Greeting clients and visitors
- Answering and directing calls
- Collecting, opening and distributing deliveries and mail
- Screening potential clients and handling re-referrals
- Opening and closing files, processing client documents
- Scheduling client and office meetings
- Coordinating mediations
- Billing clients and following up with receivables
- Assisting law clerk with court filings and lawyer support

Qualifications:

- Previous retail, hospitality or other customer-facing experience
- Interest in law and social justice
- Ability to build rapport with clients
- Ability to prioritize and multi-task
- Excellent written and verbal communication skills
- Proficiency in Microsoft Suite, Adobe Acrobat and SharePoint




- Familiarity with Clio Manage is an asset but not required

Job Type: Full-time

Benefits:

- Dental care
- Extended health care and life insurance

Schedule: 9 am to 5 pm Monday to Friday

Education:

- Secondary School diploma (required)
- Post-Secondary degree or diploma (preferred)

Experience: 2 years (required)

Work Location: In person near Yonge and Bloor in Toronto

Application deadline: open

Expected start date: within 2-weeks statutory notice period after hiring

Job Type: Full-time

Pay: $40,000.00-$48,000.00 per year

Perks:

- Dental care
- Extended health care
- Life insurance

Education:

- Secondary School (required)

Experience:

- Customer service: 1 year (required)

Work Location: In person

📌 Client Experience Coordinator (Toronto)
🏢 Swadron Associates
📍 Toronto