About Easywell Consumer Products

Easywell Consumer Products is a Canadian consumer-products supplier with a wholesale and distribution operation. We source and distribute consumer cooking oil and other food products to wholesale and retail accounts, and we work closely with our customers to keep orders moving and shelves stocked. Our team is hands-on and close-knit, and the administrative function sits at the centre of how the business runs: orders, invoices, payments and customer questions all pass through it.

We are looking for someone who wants to own that flow end to end.

The Chance The Office Administrator is the administrative backbone of our office, bridging three functions that meet in the same room: sales support, finance administration and customer experience. You will keep orders and invoices accurate, keep receivables and payables current, and make sure customers get clear answers quickly. This is a hands-on role in a working distribution business, not a narrow data-entry position — the right person will see the whole order-to-cash cycle and improve it.

You will report to the General Manager and work closely with sales and operations.

Key ResponsibilitiesSales Support

- Enter and confirm sales orders, and keep order status accurate for the sales team and for customers.
- Prepare quotes, price confirmations and order acknowledgements for wholesale accounts.
- Maintain customer account records, including pricing, payment terms and ship-to details.
- Produce weekly and monthly sales reports from order and invoice data.
- Coordinate with warehouse and logistics on release dates, backorders and delivery schedules.
- Support the sales team with account documentation and follow-up on open items.
- Keeping relationship with our supplier
- Any other functions assigned on daily bases.

Accounts Receivable
- Issue customer invoices accurately and on time, and send them through the agreed channel.
- Apply customer payments to the correct accounts and invoices, and reconcile daily deposits.
- Follow up on aged receivables and maintain a current collections log.




- Reconcile customer statements and resolve billing discrepancies and short payments.
- Prepare credit notes and adjustments with the appropriate approval.
- Flag credit risks and payment patterns to the manager before they become problems.

Accounts Payable
- Process vendor invoices, match them to purchase orders and receiving records, and route them for approval.
- Enter payables and prepare payment runs on schedule.
- Reconcile vendor statements and resolve pricing or quantity discrepancies.
- Maintain vendor files, including terms, banking details and tax documentation.
- Support month-end close with accruals and expense coding.

Customer Experience
- Handle inbound customer inquiries by phone and email, and resolve or route them promptly.
- Own order-status updates and delivery follow-ups for key accounts.
- Manage escalations through to resolution, keeping the customer informed at each step.
- Maintain accurate customer and supplier account records and interaction notes.
- Identify recurring service issues and raise them with the manager.
- Support the onboarding of new wholesale accounts.

Must-Have Qualifications The following three requirements are essential. Applications that do not demonstrate all three will not be considered.
- Sales experience. Demonstrated experience in a sales or sales-support role, with a working understanding of quoting, order flow and account relationships.
- Accounts receivable and accounts payable experience. Hands-on experience in both accounts receivable and accounts payable — invoicing, payment application, collections follow-up, vendor invoice processing and reconciliation. Experience in one but not the other does not meet this requirement.
- Customer service and customer experience experience.



A track record of handling customer inquiries, resolving problems and owning the customer's experience through to resolution.

In addition:
- Experience. 3+ years in a comparable administrative, bookkeeping or sales-support role.
- Education. Post-secondary education in business, accounting or administration required.
- Software. Intermediate Excel, including formulas, sorting, filtering and basic reconciliation. Exposure to an accounting or ERP system such as QuickBooks, Sage or NetSuite.
- Communication. Clear, professional written and spoken English, strong attention to detail, and comfort working to deadlines.

Nice to Have
- Experience in a wholesale or distribution environment.
- Bilingual in English and French.
- Payroll support experience.
- CRM experience, such as Salesforce or HubSpot.
- Experience documenting or improving administrative processes.

What We Offer
- Competitive salary: $25 per hour full time position
- Participation in commission or bonus programs.
- Paid vacation.
- A growth path in a small, hands-on team: [growth path].

How to Apply Please submit a resume and a short cover letter that states your accounts receivable and accounts payable experience and your sales experience. Applications without a cover letter addressing both will not be reviewed.

Send your application to [email protected] and include the role title in the subject line.

Equal Opportunity and Accommodation

Easywell Consumer Products is an equal opportunity employer. We are committed to a fair and inclusive hiring process and welcome applications from all qualified candidates.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation is available on request at any stage of the recruitment process.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Pay: $20.00-$25.00 per hour

Expected hours: 40.0 per week

Benefits

- Company events
- Employee assistance program
- On-site parking
- Paid time off

Work Location: In person

📌 Office Administrator (Mississauga)
🏢 Easywell Consumer Products
📍 Mississauga