Office AssistantWestcan Manufacturing | Chilliwack, BC

Schedule: Monday to Friday, 8:00 a.m. to 4:30 p.m.

Pay: $20–$21 per hour

About the Position

Westcan Manufacturing manufactures aftermarket automotive products for a network of dealers and distributors. We are looking for a reliable, organized Office Assistant who enjoys helping customers and keeping daily office operations running smoothly.This is a varied role involving customer service, order entry, invoicing, shipping coordination, and general administrative support. The right person will bring strong computer skills, attention to detail, and the ability to manage competing priorities while maintaining a friendly, qualified approach.

Your Responsibilities

- Provide excellent customer support to our dealer network by phone and email, answering product questions and addressing inquiries or concerns.
- Receive customer orders and accurately enter them into our system and production queue.
- Learn our product range and vehicle applications to help customers select the right products.
- Prepare and process invoices, billing information, and other office records.
- Coordinate with freight companies regarding shipments, delivery arrangements, and related inquiries.
- Complete data entry accurately and maintain organized records.
- Answer and direct calls using a multi-line phone system.
- Greet and assist visitors in a friendly, professional manner.
- Use office equipment, including printers, scanners, and fax machines.
- Support the office team with other administrative duties as needed.





What You Bring

- A minimum of one year of previous office experience.
- Strong computer skills and a typing speed of at least 30 words per minute.
- Confidence using Microsoft Office applications and Microsoft 365/Office 365 email.
- Basic knowledge of vehicle makes and models.
- Excellent phone etiquette and clear verbal and written communication skills.
- Strong organizational skills and the ability to multitask and prioritize duties.
- Accuracy and attention to detail when entering orders, preparing invoices, and maintaining records.
- Proficiency with common office equipment and a multi-line phone system.
- The ability and willingness to learn a large product offering.
- A dependable work ethic: reliable attendance, punctuality, and readiness to work each day.

Who Will Succeed Here You enjoy a role with variety, take ownership of your responsibilities, and follow through on customer requests. You can move between phone calls, emails, order entry, and administrative tasks while staying organized and accurate. You are comfortable asking questions, learning new systems, and working as part of a team.

How to Apply

Please apply through Indeed with your résumé and a brief introduction outlining your office experience and why you would be a good fit for Westcan Manufacturing.

Job Types: Full-time, Permanent

Pay: $20.00-$21.00 per hour

Benefits

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking

Work Location: In person

📌 Office Assistant (Chilliwack)
🏢 Westcan Manufacturing
📍 Chilliwack