Office Operations & Customer Service Coordinator – Entry Level

Company: Rhysley Private Limited

Location: Calgary, Alberta, Canada

Employment Type: Full-Time

Work Location: On-site — Calgary Office

Compensation: Hourly pay (rate to be confirmed)

Experience: No previous work experience required

Education: Any completed college diploma (mandatory)

About Rhysley Private Limited

Rhysley Private Limited is an innovative technology company specializing in AI-powered software development, SaaS platforms, business automation, and digital solutions.

Our growing product portfolio includes EazeeSign, an AI-powered electronic signature and document management platform; HelixtaHR, an intelligent human resource management system; and other AI-enabled business solutions.

We are committed to delivering reliable products, excellent customer service, and efficient operations.

About the Role

We are looking for a reliable, organized, and customer-focused Office Operations & Customer Service Coordinator to manage daily activities at our Calgary office.

This position combines office administration, shipping and receiving, inventory management, customer service, and occasional local deliveries.

No previous work experience is required. Candidates with any completed college diploma are welcome to apply.

We value a positive attitude, reliability, strong organizational skills, and a willingness to learn. On-the-job training will be provided.

Key Responsibilities1. Office Administration

- Manage day-to-day office operations and administrative activities.
- Answer incoming calls and respond to customer emails and inquiries.
- Maintain office records, supplies, and documentation.
- Keep the workplace organized and professional.
- Coordinate with vendors, service providers, and internal teams.
- Assist Management with general office responsibilities.

1. Shipping, Receiving & Inventory

- Receive incoming shipments, packages, and deliveries.
- Prepare, pack, label, and coordinate outgoing shipments.




- Arrange courier pickups and deliveries.
- Verify incoming shipments for accuracy and damage.
- Maintain shipping, receiving, and inventory records.
- Track shipments and assist with customer order fulfillment.

1. Customer Service

- Provide professional customer service by phone, email, and in person.
- Assist customers with product inquiries, orders, and delivery updates.
- Handle basic customer service requests and coordinate resolutions.
- Maintain accurate customer communication records.
- Build positive customer relationships through responsive service.

1. Local Deliveries & Customer Visits

- Occasionally visit customer locations within Calgary and surrounding areas.
- Deliver products, equipment, packages, or documents.
- Coordinate delivery schedules and maintain delivery confirmations.
- Represent the company professionally during customer visits.

A valid driver's licence recognized in Alberta is mandatory. A company vehicle or personal vehicle may be used for deliveries, depending on mutually agreed arrangements. Ownership of a personal vehicle is not required.

Required Qualifications

- Any completed college diploma, regardless of field of study — mandatory.
- No previous professional work experience required.
- Valid driver's licence recognized in Alberta.
- Legally authorized to work in Canada, including a valid work permit where applicable, permitting full-time employment.
- Good verbal and written English communication skills.
- Basic computer proficiency, including email, Microsoft Office, and internet applications.
- Strong organizational skills and attention to detail.
- Reliable, punctual, responsible,



and professional attitude.
- Ability to manage multiple responsibilities and work independently after training.
- Willingness to learn current systems and procedures.

Preferred Qualifications (Optional)
- Ability to communicate in Punjabi and/or Hindi is considered an asset but is not mandatory.
- Experience in customer service, retail, office administration, shipping, or receiving.
- Familiarity with courier services and inventory management.
- Knowledge of Calgary and surrounding areas.
- Basic technical knowledge of computers and electronic equipment.

Ideal Candidate We are looking for someone who is dependable, motivated, and comfortable handling a combination of office-based and hands-on responsibilities.

The successful candidate should have good communication skills, a willingness to learn, and the ability to take ownership of daily tasks.

Freshers with any completed college diploma are encouraged to apply. Previous employment experience is not required.

Work Schedule

- Full-time, on-site position at our Calgary office.
- Regular office hours, schedule to be confirmed.
- Occasional local travel for customer deliveries.
- Training will be provided.

Compensation Hourly compensation based on qualifications and suitability for the position. The rate will be confirmed during the hiring process.

How to Apply

Please submit your resume, including:
- Completed college diploma (any field of study).
- Valid driver's licence status.
- Canadian work authorization status.
- Any relevant experience, if applicable.
- Punjabi or Hindi language skills, if applicable (optional).

Applicants must have a completed college diploma and a valid driver's licence. No previous work experience is necessary. Rhysley Private Limited is an equal-opportunity employer and welcomes qualified applicants from all backgrounds.

Pay: $16.00-$20.00 per hour

Expected hours: 40.0 per week

Benefits

- On-site parking

Work Location: In person

📌 Office Operations & Customer Service Coordinator (Calgary)
🏢 Rhysley Private
📍 Calgary