Lead patient care and service delivery at the Ontario Veterinary College Health Sciences Centre in Guelph, using operational leadership and team development.

Reporting to the Senior Manager, Hospital Operations, this manager supervises teams supporting patient care and client services. The scope includes the Companion Animal Hospital, Animal Cancer Centre, and Large Animal Hospital. The role supports a complex, 24/7 operation while meeting fiscal targets.

Key Responsibilities: Lead diverse unionized and non-unionized hospital staff

Recruit, orient, train, develop, and coach employees

Schedule coverage and coordinate cross-training across service areas

Support budgets, expenditures, cost recovery, and revenue generation





Implement efficiencies improving care, service, teaching, and costs

Requirements: Registered Veterinary Technician designation or equivalent education and experience

Six years of progressive supervisory experience preferred

Healthcare leadership or managerial experience

Excellent communication, team building, and prioritization abilities

Protective rabies titre required

Apply operational leadership, workforce planning, and service improvement expertise across veterinary patient care at the Health Sciences Centre.

📌 Patient Care Operations Manager (Courtice)
🏢 University of Guelph
📍 Courtice