Full-time Edmonton, Alberta On-site CA$47K/yr Posted Tuesday, 10/20/2026 Portfolio Resource Coordinator - Healthcare Employment Type: Full-time Site: Edmonton Branch Schedule: Monday to Friday 8:30am to 5pm Site Overview Supporting our healthcare portfolio, this role plays a key part in keeping specialized operations running efficiently. You will work alongside client service teams, site leadership, and front-line guards to ensure consistent staffing, organized schedules, and high standards of service across healthcare environments. As a Portfolio Resource Coordinator, you will manage resource allocation, administrative workflows, and scheduling strategy across your assigned healthcare sites.

Identify open shifts and work with the Client Service Team to maintain complete schedules that fulfill contractual requirements. Extend schedules in WinTeam three months in advance to give security guards explicit visibility of their ongoing shifts. Handle daily schedule changes, open lines, and book-offs promptly while actively taking steps to minimize overtime.

Maintain regular communication with Client Service Managers to address staffing needs and submit replacement requests within one business day. Issue and track employee Averaging Arrangements in WinTeam to support efficient scheduling and overtime control. Assist with employee onboarding and deployment, meeting new hires during orientation or uniform issuance to assign site training and schedules.





Ensure weekly billing accuracy, review timekeeping reports, and complete payroll processing in WinTeam ahead of scheduled deadlines. Submit detailed overtime breakdowns within three days of payroll completion. Build strong relationships with managers, guards, and client stakeholders through regular site visits and active communication.

Strong customer service and communication skills. Legal authorization to work in Canada. Post-secondary education in business administration or a related field. Familiarity with WinTeam scheduling software or JIRA ticketing systems.

Previous resource coordination or administrative experience in workforce management. Opportunity to gain hands-on operational and resource management experience within a healthcare portfolio. Continuous skill development in scheduling software, payroll workflows, and workforce planning.

We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun!

Paladin

Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity.

Paladin

Security is committed to providing accommodations for people with disabilities through the interview process and while employed.

Paladin

Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment.

📌 Portfolio Resource Coordinator- Healthcare (Edmonton)
🏢 Paladin Security
📍 Edmonton