Girl Guides of Canada–Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Program

Manager, Digital Transformation (1-year Contract)

About This Prospect

Remote work arrangement. Required to work Eastern Time.

As Program

Manager, you will play a pivotal role in driving our digital transformation forward. You will lead and coordinate complex initiatives across CRM/ERP, websites, learning systems, data strategy, and change management, ensuring seamless execution and integration. Acting as both a strategic leader and hands-on problem solver, you’ll bring clarity, accountability, and measurable results to the organization’s most critical priorities.

In This Role You

Will P rovide overall program leadership, direction, and coordination across all digital transformation workstreams (CRM/ERP, website, learning mgmt, data strategy, change management etc.). Establish and maintain program governance, including reporting, risk management, and escalation processes. Ability to manage business initiatives creating a master/program level plan of all key events, dates, dependencies, and overlaps within the organization.

Build the appropriate reporting and dashboards to manage and communicate the program and workstreams. Work with project managers to provide regular visibility to project status (activities completed, roadblocks, decisions, dependencies, risks etc.). Direct, mentor, and coach assigned Project Manager(s) on task-level planning, execution, and delivery to ensure alignment with program objectives.

Step into project-level detail as needed to unblock progress, clarify scope, or resolve challenges. Manage vendor relationships, contracts,



and performance to ensure delivery of high-quality solutions. Partner with business leaders and stakeholders across departments to align technology solutions, project approach and methodology with organizational needs.

Lead change management and communication efforts to support adoption of new systems and processes. Develop and track program budgets, timelines, and deliverables. Report regularly to the senior leadership team and other stakeholders as identified on progress, challenges, and opportunities.

Other tasks as assigned by your direct manager in relation to program management .

General

Adhere to all relevant policies, procedures, and practices Liaise with other departments as required Provide general, ongoing support to members/volunteers, responding to/directing inquiries and consulting with the appropriate groups and individuals to support the mission and vision of GGC Other duties as assigned You Are The Ideal Candidate If You Have

Education, Designations and Certifications BSc/BA in Business Administration or related field. PMP certification is considered an asset.

Prior Work

Experience 5+ years of previous program/project management experience.

Experience managing complex programs or large-scale technology projects, ideally in digital transformation or enterprise systems implementations.

Competencies (Knowledge, Skills & Abilities) Knowledge with Project Management tools such as Trello, Microsoft Project, Jira or similar programs to develop Gantt charts, project workplans etc.

Experience managing project budgets.

Experience with Waterfall and Agile and use each method appropriately. Demonstrated experience managing and coaching project managers and multi-disciplinary teams. Proven ability to build consensus and manage diverse stakeholder groups. Excellent communication, facilitation, and presentation skills, with experience engaging senior executives and leaders. Understanding of change management best practices is an asset. A strong multit

📌 Program Manager (1-year Contract) (Toronto)
🏢 Girl Guides of Canada
📍 Toronto