At Milestone Integrated, we believe exceptional marketing takes more than great creative thinking. It takes people who can connect the dots, manage the moving pieces and make sure great ideas become excellent work. We're looking for an Account Supervisor who thrives on making things happen.

Someone who can take a project from brief to delivery, keep multiple teams and priorities moving, anticipate challenges and make sure nothing falls through the cracks. You’ll be part project leader, part problem-solver, part client partner and, occasionally, part air-traffic controller. We're a fiercely independent, full-service marketing agency built on one simple belief: Through our RISE:360 model, strategy, creative, media, design, social, influence and production work together to create ideas that reach real people, drive real business results, and never feel like marketing for marketing's sake.

Our clients span beauty, food, technology, health and lifestyle, and no two days look exactly alike. As an Account Supervisor, you'll play a central role in bringing integrated marketing campaigns and projects to life. You’ll lead the day-to-day management of multiple projects, coordinating internal teams, managing timelines and budgets, navigating competing priorities and ensuring work moves smoothly from brief through execution.

You’ll be the person who knows what's happening, what's coming next and what needs attention—keeping teams aligned, projects on track and clients informed along the way. Working closely with the Group Account Director and specialists across the agency, you'll have the opportunity to take increasing ownership of complex projects,



client relationships and integrated campaigns. Leading integrated marketing projects from briefing through execution, ensuring work is delivered on time, on budget and to a high standard.

Managing timelines, approvals, deliverables, resources and changing priorities across multiple projects and clients. Creating and managing project budgets, monitoring financial performance and ensuring scope changes are identified and addressed. Partnering with Creative, Strategy, Media, Social & Influence, Design, Production and other agency teams to keep everyone aligned and informed.

Building strong, trusted relationships with clients and serving as a proactive day-to-day partner. Developing a strong understanding of your clients’ businesses, industries, competitors and priorities—not just their current projects. Supporting proposals, presentations and new opportunities within existing accounts.

Helping clients understand the thinking behind the work and presenting recommendations, campaign updates and results with confidence.

Supporting

Account team leadership and contributing positively to the development of the broader team. We're looking for someone who's ready to operate beyond the task list and take real ownership of their accounts.



Previous agency Account Management experience, with demonstrated readiness to step into an Account Supervisor-level role.

Experience successfully managing integrated marketing campaigns and increasingly complex projects. Strong project management skills and an ability to keep multiple timelines, budgets, stakeholders and deliverables moving at once.

Experience developing and managing project budgets, scopes and resource requirements. The ability to write clear, insightful briefs that connect client needs with strong strategic and creative thinking. Excellent written and verbal communication skills, including the ability to translate complex information into clear direction.

Strong marketing instincts and a genuine interest in understanding clients’ businesses and the broader marketing landscape. A bachelor’s degree in a relevant field or equivalent combination of education and experience. You get satisfaction from bringing order to complicated projects.

You like working with smart people across different disciplines and believe the best work happens when everyone is pulling in the same direction. You’ll work directly with recognized brands, collaborate with talented people across every marketing discipline, and have the opportunity to build meaningful client relationships while continuing to grow as a marketer and account leader. This is a role for someone who's ready for more—not just more projects, but more ownership, more influence and a bigger role in shaping both the work and the relationships behind it. #

📌 Remote Account Supervisor (Waterloo)
🏢 Milestone
📍 Waterloo