Join Cencora's mission to create healthier futures as a Remote Caseworker on a 12-month contract. Support patient services, reimbursement processes, and enhance healthcare access today. This full-time role focuses on patient and provider support within Cencora's Innomar Strategies business in Canada.

As a Caseworker, you will manage reimbursement documentation, coordinate case updates, and resolve issues to ensure productive case progression. This position requires strong communication skills and a proactive approach to problem-solving.

Key Responsibilities: Assist with reimbursement processes for timely coverage Coordinate necessary documentation and case updates Resolve routine reimbursement issues and document gaps Maintain accurate case records and updates Monitor reimbursement trends and escalate issues Requirements: High School Diploma/GED or equivalent experience Minimum 2 years in reimbursement support or related field Preferred certification in customer support or process improvement Strong communication and organizational skills Ability to work independently in a remote setting Support Cencora's impactful services, driving accessible healthcare through your expertise as a Caseworker.

📌 Remote Caseworker for Cencora (Edmonton)
🏢 Innomar Strategies
📍 Edmonton