Logistics Coordinator - Puppy Walking & Client Services Position Type : Full-Time Reports To : Director of Canine Affairs

Position Summary

Key Responsibilities

Operational Coordination & Team Support

- Act as line manager for the Puppy Walking and Client Services Team Leads
- Support day-to-day departmental operations, scheduling, and workflow coordination
- Collaborate with instructors, trainers, and staff to support program delivery
- Assist with developing and maintaining efficient operational procedures and scheduling systems
- Ensure effective communication and coordination across departments

Puppy Walking Program Coordination

- Coordinate Puppy Walking volunteer onboarding, scheduling, and ongoing communication
- Schedule interviews, orientations, puppy placements, and training sessions
- Coordinate puppy/dog transfers, and related logistics
- Support the team with volunteer engagement and operational planning

Client Services & Logistics Coordination

- Coordinate appointments, training schedules, and departmental calendars
- Arrange travel, accommodations, and transportation logistics for clients, staff, and program participants
- Prepare travel itineraries and logístical documentation
- Support client intake administration and follow-up scheduling
- Serve as a liaison between clients, puppy walkers, instructors, volunteers, and staff

Administrative Support

- Maintain spreadsheets, scheduling systems, and operational records
- Prepare reports, correspondence, and departmental documentation
- Support inventory coordination and operational supply management
- Assist with event planning, volunteer activities, and community outreach initiatives

Qualifications

- Post-secondary education in administration, logistics, office management, nonprofit management, or a related field




- 5+ years of experience in administration, logistics coordination, scheduling, or client services
- Previous experience supporting teams or coordinating staff workflows considered an asset
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office and database/scheduling systems
- Ability to maintain confidentiality and professionalism
- Experience working with volunteers, nonprofit organizations, or service-based programs considered an asset
- Comfortable working in an environment with dogs and volunteers

Preferred Skills & Attributes

- Strong coordination and interpersonal skills
- Detail-oriented with excellent follow-through
- Ability to manage multiple priorities in a fast-paced environment
- Compassionate, professional, and service-focused approach
- Cooperative mindset with strong problem-solving abilities

About Us

Canadian Guide Dogs for the Blind is a national charitable organization dedicated to providing professionally trained guide dogs and Autism Service dogs to Canadians. Through dedicated staff, volunteers, and community support, we help foster greater independence, accessibility, and mobility for individuals across Canada.

Pay: $60,000.00-$70,000.00 per year

Benefits :

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Ability to commute/relocate:

- Manotick, ON: reliably commute or plan to relocate before starting work (required)

Experience :

- Logistics: 5 years (preferred)
- Administrative: 5 years (preferred)

Language :

- English (preferred)
- French (preferred)

Work Location: In person

📌 Logistics Co-ordinator (Manotick)
🏢 Canadian Guide Dogs for the Blind
📍 Manotick