About us : Kiki de Montparnasse is a luxury lifestyle brand, offering a curated selection of intimate apparel, jewelry, fragrance, and home accessories. Our commitment to exceptional quality and sophistication is reflected in every aspect of our brand. We are currently seeking a dedicated and detail-oriented Sales and Distribution Operations Specialist to join our team.

Responsibilities include, but are not limited to :

- EDI Order Management : Manage Electronic Data Interchange (EDI) orders, ensuring accuracy and efficiency.
- Purchase Order Entry : Accurately enter POs from the sales team into the ERP system, maintaining meticulous records.
- Order Management : Oversee the management of incoming orders, ensuring they are processed promptly and accurately.
- Pick Ticket Coordination : Generate and manage pick tickets, working closely with the warehouse and logistics teams to ensure timely order fulfillment.
- Inventory Management : Support the maintenance of accurate inventory records and assist in resolving discrepancies.
- Customer Communication : Act as a liaison for order-related inquiries, providing exceptional customer service.
- Data Analysis :



Analyze sales and distribution data to identify trends and recommend process improvements.
- Process Improvement : Continuously seek opportunities to optimize order management processes and enhance operational efficiency.

Desired Skills and Experience

- Education : Bachelor’s degree in Business Administration, Supply Chain Management, or a related field is preferred.
- Experience : Minimum of 2 years of experience in sales operations, order management, or a similar role within the luxury retail sector.
- Technical Skills : Proficiency in ERP systems (experience with RLM is a plus), EDI, Shopify, JOOR and Microsoft Office Suite.
- Soft Skills : Solid organizational skills, attention to detail, and excellent communication abilities.
- Problem-Solving : Capable of troubleshooting issues and implementing effective solutions.
- Team Player : Collaborative attitude with the ability to work effectively across various departments.

Benefits :

- Casual dress
- Company events
- Paid time off

Ability to commute/relocate:

- Westmount, QC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Distribution Operations Coordinator (Westmount)
🏢 Kiki de Montparnasse
📍 Westmount