Sales Advisor (Vancouver)

Sales Advisor (Vancouver)

25 Oct
|
Fresh Tracks Canada
|
Vancouver

25 Oct

Fresh Tracks Canada

Vancouver

At Fresh Tracks Canada, we craft tailor-made Canadian vacations for people from all over the world. Since 1996, our team of Canadian Insiders have helped our customers plan their vacations and enjoy life-changing travel experiences.

We believe in keeping our customers front and center in everything we do; in fact, focus on serving our customers is one of our core values. Everyone acts and operates as an owner, treating this business as their own. We raise the bar constantly, embracing that nothing is perfect but continuous improvement is key. Our team is made up of passionate, positive experts who drive healthy collaboration by winning or losing as one, and we bring out the best in each other.

ABOUT THE ROLE

Anticipated Start Date: July, 2026

Salary Range: $50,000 CAD annually, plus sales commission, based on experience and qualifications.

ABOUT YOU

- You love the idea of being a travel ambassador for Canada and creating life-changing vacations for visitors to our beautiful country.
- You are a top performer who understands the sales process and the emotional purchase of travel.
- You are a strong multitasker who is able to manage and nurture a busy sales funnel, while turning leads into bookings.
- You are an energetic go-getter with a strong work ethic who enjoys a fast-paced working environment.
- You are an engaging communicator with an innate curiosity in people and exceptional listening skills that create trust and build relationships.
- You are a confident and resilient agent, able to proactively handle objections and ask for the sale.




- You possess solid attention to detail and pride yourself on a high-level of accuracy in client files.
- You thrive in a fast paced, constantly changing workplace and have a proven record of meeting and exceeding sales targets.
- You take a long-term view to relationship building and have experience with growing loyal, repeat clientele.
- Demonstrate patience with guests and travel agents though complicated itinerary creations.

RESPONSIBILITIES

- Sell Canada as a travel destination, seamlessly working with a guest to co-create their personalized dream vacation.
- Learn the ins and outs of travel products throughout Canada, establishing yourself as a trusted insider.
- Action inbound leads daily and follow-up with clients multiple times in a timely manner.
- Maintain, qualify and engage your active sales funnel using Salesforce for all your tracking needs.
- Hold scheduled vacation consultation appointments with clients by phone, Zoom and Calendly.
- Act as a trusted advisor by offering informed and insightful recommendations while ensure margins are held and profit is maximized.
- Create and sell personalized itineraries co-catered to clients' unique needs.
- Book all trip components, generate booking forms from internal reservation system and collect deposits according to Company policy.




- Close sales - achieve monthly and quarterly individual and team targets.
- Maintain complete and up-to-date knowledge of Fresh Tracks Canada products.

REQUIREMENTS

- Minimum 3 years travel sales experience
- Well-versed in consultative sales approach
- Proven record of meeting and exceeding monthly sales targets
- Shift work consisting of scheduled hours with the possibility of rotating work schedules, including nights, weekends, holidays, and occasional overtime

NICE TO HAVES

- Previous experience in a premium leisure travel sales environment
- Experience with Salesforce, Zoom and Calendly

REWARDS

You may be eligible to receive the following benefits, based on your contract type:

- 3 weeks vacation (4 weeks after your first year)
- Extended health benefits package
- Applauz Recognition
- Comprehensive employee assistance program
- Paid anniversary day off
- “Pawternity leave” days for your new furry family members
- Great working hours
- Friendly and fun team environment with company celebrations and social events
- Access to Canadian travel industry discounts!
- DE&I; initiatives and events
- Community (volunteer) Hours
- Social Clubs including Book Club & Fitness Club
- Paid Maternity & Parental leave
- Paid Pregnancy loss leave

DIVERSITY, EQUITY, AND INCLUSION

Officially Great Place to Work® CertifiedTM 2022/2023

Officially Great Place to Work® CertifiedTM 2023/2024

Officially Great Place to Work® CertifiedTM 2024/2025

Officially Great Place to Work® CertifiedTM 2025/2026

LI-Hybrid

INDHP

📌 Sales Advisor (Vancouver)
🏢 Fresh Tracks Canada
📍 Vancouver

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