- Greet guests warmly as they arrive and escort them to their tables.
- Know the layout of tables, the table settings and the table numbers
- Manage reservations and maintain an organized seating chart to optimize dining flow.
- Answer phone calls promptly, providing information about the restaurant, menu, and wait times while demonstrating excellent phone etiquette.
- Must offer the appropriate menus and mention the specials and promotions
- Collaborate with the waitstaff and kitchen team to ensure smooth service and guest satisfaction.
- Assist guests with any inquiries or special requests, ensuring their needs are met throughout their visit.
- Maintain cleanliness and organization of the host/host area, including menus and promotional materials.
- Handle guest feedback professionally and relay any concerns to management as necessary.
Requirements :
- Minimum 2 years of previous experience in hospitality is required. :
- Must be familiar with the'' Waitlist App '' :
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication abilities, both verbal and written.
- Familiarity with POS systems is Required.
- Ability to multitask in a rapid-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others in a team-oriented setting.
Join our team as a Host/Host and contribute to creating memorable dining experiences for our guests!