We are presently seeking a motivated individual for a Full Time Client Care Representative position for our hearing clinic.

RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO :

- Managing the phone lines

- Scheduling and confirming appointments

- Converting prospective clients into appointments

- Providing support to the Clinicians as required, updating internal database for every client interaction

- Receiving and confirming hearing aid orders and repairs

- Producing, filing and maintaining order of files

- Processing mail and courier deliveries

- Processing and submitting billing forms

- Maintaining inventory and clinic supply levels

- Cleaning and servicing hearing aids

- OBJECTIVES :

- Provide superior service to clients

- Ensure professionalism in all communications with existing or potential clients





- 100% accuracy of information provided to the client and in client files

- Excellent verbal and written communication skills

- Proficiency with Microsoft Office (Excel, Word, Outlook)

- Ability to adapt to change

- Customer service driven

Salary : $40,000/annually

Job Types : Full-time, Permanent

Salary : $19.00-$20.00 per hour

Job Types : Full-time, Permanent

Pay: From $40,000.00 per year

Perks :

- Dental care
- Disability insurance
- Extended health care
- Vision care

Education :

- Secondary School (required)

Experience :

- customer service: 2 years (required)

Work Location: In person

📌 Customer Care Representative (Mississauga)
🏢 Total Hearing Centre
📍 Mississauga