We are looking for a friendly, organized, and detail-oriented Customer Service Representative to join our team.
Responsibilities :
- Schedule appointments and coordinate service calls
- Follow up with customers regarding appointments and service requests
- Maintain accurate customer records and data entry
- Assist with paperwork and administrative tasks
- Coordinate with internal team members to ensure smooth daily operations
- Provide excellent customer service and support
Qualifications :
- Previous customer service or administrative experience preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Attention to detail and ability to work independently
- Experience with CRM software is an asset
- Must be fluent in English, Cantonese, and Mandarin
Requirements :
- Available to work occasional Saturdays and Sundays based on business needs
- Reliable, professional, and customer-focused
- Ability to work in a fast-paced setting and manage multiple priorities