WHO YOU ARE - You love challenges you seek them to solve them (not to create them, though!) - You have at least 6 months of customer service work experience in retail or a distribution center (Returns or Cashier experience is a plus, but not necessary) - You have an amazing attention for detail and can effortlessly juggle multiple priorities while keeping a smile on your face - Your customer service skills are top notch - you meet all customers with compassion and understanding, can handle long queues, and can assess a problem and deliver a solution quickly. - Your coordination skills are top notch - you can brush your teeth, iron your clothes, feed the dog, make a cup of coffee, and just get things done in a beautiful, quick, effortless sequence (or something like that!) - You are quite comfortable with computers and are generally technology-savvy - You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time) YOUR RESPONSIBILITIES - Be an IKEA Ambassador by recognizing that the customer experience depends on your seamless ability to provide memorable customer service and problem solve in a fair and timely manner - Actively listen and identify customer needs, process transactions according to IKEA returns and exchange policies, and handle cash according to IKEA policy - Maintaining an ongoing awareness of daily and weekly service/delivery targets - Ensuring that our stock accuracy and inventory integrity is maintained by meticulously following Returns/Exchange policies and routines. - Staying current with your IKEA product knowledge, our in-store and online specials, any updates on returns and exchange policies, and having a valuable awareness of all Customer Relations action plans - Responsible for ensuring recovered product is put away properly, that your area is stocked and presentable visually, and that all shelf labels are clear and accurate - Stay knowledgeable on IKEA products, in-store and online specials,



as well as all applicable internal policies and standards - Assist team members with additional duties, as required ABOUT THIS WORK AREA At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail setting. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people! JUST SO YOU KNOW In the IKEA world, this position is officially referred to as: Checkouts Co-worker Address: 1475 The Queensway, Etobicoke, Ontario, Canada, M8Z 1T3 - Part Time availability requirements: minimum 12-20 hours per week, and 20-34 hours a week. - Weekends required (Saturday & Sunday) - You have at least 6 months of customer service work experience in retail or a distribution center (Returns or Cashier experience is a plus, but not necessary) - You have an amazing attention for detail and can effortlessly juggle multiple priorities while keeping a smile on your face - Your customer service skills are top notch - you meet all customers with compassion and understanding, can handle long queues, and can assess a problem and deliver a solution quickly. - Your coordination skills are top notch - you can brush your teeth, iron your clothes, feed the dog, make a cup of coffee, and just get things done in a beautiful, quick, effortless sequence (or something like that!) - You are quite comfortable with computers and are generally technology-savvy - You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time) Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

📌 Checkouts Co-worker (Etobicoke)
🏢 IKEA
📍 Etobicoke