Job Overview

We are seeking a dependable, customer-focused Store Supervisor to help lead daily retail operations. This role supports the store manager by supervising team members, delivering excellent customer service, and maintaining an organized, well-merchandised store. The ideal candidate brings retail experience, strong leadership, and the ability to balance sales goals with smooth day-to-day operations.

Responsibilities

- Supervise, support, and coordinate store employees to maintain effective coverage and service.
- Assist with recruiting, interviewing, onboarding, and training team members.
- Provide ongoing coaching and support for employee development and performance.
- Deliver attentive customer service and help resolve customer questions or concerns.
- Support retail sales and sales management efforts by communicating goals and monitoring store performance.
- Oversee cashiering, POS transactions, cash handling, and accurate end-of-shift procedures.
- Help maintain merchandise displays, product presentation, pricing, and promotional materials.
- Assist with purchasing, inventory coordination, and keeping products available and organized.
- Support store administration, including payroll records, bookkeeping, and routine reporting.




- Help monitor budgets and follow established procedures for store operations.
- Communicate clearly with employees, customers, and management, including by phone when needed.
- Maintain a clean, safe, and welcoming store environment.

Skills

- Supervising experience and a background in retail management, store management, or retail sales.
- Team management, leadership, and sound judgment in a customer-facing setting.
- Strong customer service, communication skills, and professional phone etiquette.
- Familiarity with POS systems, cashiering, and cash handling.
- Knowledge of merchandising, pricing, sales, marketing, and purchasing.
- Experience or aptitude in recruiting, interviewing, payroll, bookkeeping, budgeting, and administrative work.
- Training & development skills, with the ability to coach and support a team.
- Strong organizational skills, time management, attention to detail, and basic math skills.
- Negotiation skills and the ability to address routine operational challenges.
- Bilingual or multilingual abilities are welcome.

Pay: $20.00 per hour Expected hours: 30.0 – 50.0 per week

Benefits

- Discounted or free food
- Store discount

Work Location: In person

📌 Restaurant Supervisor (Canada)
🏢 Gino's Pizza
📍 Canada