Job Overview The Retail Store Manager leads daily store operations, develops a customer-focused team, and works to meet sales and operational goals. This role combines retail management, sales management, merchandising, staff development, and administrative responsibilities. The manager sets a positive example on the sales floor and ensures the store is organized, well-stocked, and welcoming.

Duties

- Lead, supervise, and support store employees, including team management, recruiting, interviewing, onboarding, and training & development.
- Set clear expectations, coach team members, and foster a respectful, accountable workplace through strong leadership.
- Oversee retail sales, customer service, and daily sales activities; help the team deliver attentive, effective service.
- Manage cashiering, cash handling, and POS procedures, and ensure transactions and records are accurate.
- Coordinate merchandising, product presentation, pricing, promotions, and in-store marketing to support sales and maintain brand standards.
- Assist with purchasing, inventory monitoring, and product replenishment to keep merchandise available and the sales floor organized.
- Support store budgeting, payroll administration, scheduling, and other operational records in accordance with company procedures.




- Maintain accurate documentation and assist with bookkeeping and routine administrative tasks.
- Address customer questions and concerns professionally, using sound negotiation and problem-solving skills when appropriate.
- Communicate store priorities clearly and maintain skilled phone etiquette.
- Organize competing tasks and deadlines with effective time management and organizational skills.

Requirements

- Experience in store management, retail management, or a comparable retail leadership role.
- Supervising experience and demonstrated ability to guide, coach, and develop a team.
- Background in retail sales, sales management, and customer-facing customer service.
- Familiarity with POS systems, cashiering, cash handling, payroll processes, and routine store administration.
- Working knowledge of merchandising, pricing, inventory practices, and purchasing.
- Strong communication skills, leadership, math, time management, and organizational skills.
- Administrative experience, including maintaining records.
- Professional judgment and confidence handling customer concerns and negotiations.

Pay: $18.00-$20.00 per hour Expected hours: 40.0 per week

Benefits

- On-site parking

Work Location: In person

📌 Retail Store Manager (Edmonton)
🏢 Liquor Island
📍 Edmonton