Lead Desjardins’ Claims Operations team in Calgary, managing claim reporting specialists and developing talent through coaching and accountability.

This temporary six-month Section Manager position oversees a recent hire team handling auto and property claim intake and reporting. You will align daily operations with Claims Division priorities while supporting change initiatives and continuous improvement. The role emphasizes collaboration, member and client satisfaction, and service standards.

Key Responsibilities:

- Oversee daily auto and property claim reporting activities
- Implement Claims Division strategic priorities with leaders
- Coach individuals and teams through continuous feedback
- Build trust, collaboration, and shared purpose




- Maintain stakeholder relationships supporting smooth operations

Requirements:
- Bachelor’s degree in a related field
- At least five years’ experience, including management experience
- Property and Casualty insurance experience
- Completed or in-progress Chartered Insurance Professional designation
- Intermediate Auto and Property Claims operations knowledge

Apply claims leadership, coaching, and operational expertise to support Desjardins members, clients, and teams in Calgary.

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📌 Claims Operations Section Manager (Calgary)
🏢 Desjardins Technology Group
📍 Calgary